Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CPPSEC3030A Mapping and Delivery Guide
Conduct surveillance

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency CPPSEC3030A - Conduct surveillance
Description This unit of competency specifies the outcomes required to gather information through surveillance operations. It requires the ability to select appropriate surveillance methods, plan and organise the sequence of activities, and use specialist equipment appropriate to the task. It also requires compliance with legislation applicable to surveillance processes. This unit may form part of the licensing requirements for persons engaged in investigative work in those states and territories where these are regulated activities.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit of competency has application in a range of work roles in investigative services. Work is performed under limited supervision and competency requires some judgement and decision-making. The knowledge and skills described in this unit are to be applied within relevant legislative guidelines.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not Applicable
Competency Field Investigative services
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Prepare for surveillance operation.
  • Applicable provisions of legislative requirements relevant to assignment instructions are identified and complied with.
  • Surveillance methods are identified and background enquiries conducted in consultation with relevant persons.
  • Resource and equipment requirements are confirmed and organised in accordance with client requirements.
  • Equipment is checked for operational effectiveness and faulty or damaged equipment reported or replaced as appropriate.
  • Inspection of surveillance site is conducted to identify and record factors which may impact upon assignment instructions.
       
Element: Conduct surveillance operation.
  • Surveillance is conducted in accordance with assignment instructions and legislative requirements.
  • Surveillance equipment is positioned and operated in accordance with manufacturer's instructions.
  • Individuals or groups behaving in a suspicious or unusual manner are identified and monitored.
  • Alternate plans are implemented where surveillance integrity is threatened or compromised and reported to relevant persons.
  • Evidence of surveillance is completed and processed in accordance with assignment instructions.
       
Element: Complete surveillance operation.
  • Report is prepared presenting all relevant facts and observations in appropriate format.
  • Opportunities for improvement are identified and recommendations provided to inform future surveillance.
  • Surveillance records are securely maintained with due regard to confidentiality.
  • Surveillance equipment is checked, cleaned and stored in accordance with manufacturer's instructions.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of:

complying with applicable legislation, licensing and client requirements for the conduct and reporting of surveillance operations

conducting surveillance operations using agreed surveillance methods and equipment

sourcing, organising and managing surveillance information, evidence and records with appropriate regard to client confidentiality and evidence management principles

presenting surveillance report in a suitable format ensuring coverage of all relevant facts and observations.

Context of and specific resources for assessment

Context of assessment includes:

a setting in the workplace or environment that simulates the conditions of performance described in the elements, performance criteria and range statement.

Resource implications for assessment include:

access to a registered provider of assessment services

access to a suitable venue and equipment

access to plain English version of relevant statutes and procedures

assessment instruments including personal planner and assessment record book

work schedules, organisational policies and duty statements.

Reasonable adjustments must be made to assessment processes where required for people with disabilities. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.

Method of assessment

This unit of competency should be assessed using questioning of underpinning knowledge and skills.

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and suitable to the language, literacy and numeracy capacity of the candidate and the competency being assessed. In all cases where practical assessment is used, it should be combined with targeted questioning to assess the underpinning knowledge.

Oral questioning or written assessment may be used to assess underpinning knowledge. In assessment situations where the candidate is offered a choice between oral questioning and written assessment, questions are to be identical.

Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors, team leaders or specialist training staff.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This section describes the skills and knowledge and their level required for this unit.

Required skills

advanced driving

communicate using appropriate channels and communication modes

covert observation

defensive driving techniques

framing digital or video image collection

identify and comply with applicable legal and procedural requirements, including licensing requirements, relevant to investigative activities

interpret and follow instructions and procedures

navigation

operate basic investigative equipment

organise equipment and resource requirements

participate in meetings and interviews

record, report and document information

relate to people from a range of social, cultural and ethnic backgrounds and of varying physical and mental abilities

risk assessment

source, collect and organise information

use and interpret maps and street directories.

Required knowledge

applicable licensing and legal requirements relevant to investigative operations

communication channels and modes

evidence management principles

information gathering techniques

interviewing, reviewing and debriefing processes

investigative service options

legislative restrictions on the use of recording devices

observation and monitoring techniques

operational functions of a range of investigative equipment

principles of effective communication including interpersonal techniques

reliable and verifiable sources of information

reporting and documentation requirements

surveillance equipment, techniques and listening devices.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Legislative requirementsmay relate to:

applicable commonwealth, state and territory legislation which affects investigative work such as:

workplace safety

environmental issues

equal employment opportunity

industrial relations

anti-discrimination and diversity

Australian standards and quality assurance

authority to conduct investigation

award and enterprise agreements

evidence collection

freedom of information

licensing arrangements and certification requirements

privacy requirements

relevant industry codes of practice

restrictions in the use of recording devices

surveillance and listening devices.

Assignment instructions may include:

client identification information

incident and security risk response procedures

investigation purpose and objective

investigation tasks and procedures

investigation timeframe

personal presentation requirements

premises location and layout

reporting and documentation requirements

resource and equipment requirements

surveillance plan

travel routes and schedules.

Surveillance methodsmay involve:

mobile or static surveillance by vehicle

mobile or static surveillance by foot

use of cameras and video equipment

use of electronic or specialist surveillance equipment.

Background enquiriesmay involve:

tracing whereabouts (skiptracing) of subject

identification of subject using sources such as

electoral rolls

public records

client records

visual observation

descriptions

photographs.

inspection or observation of likely surveillance sites.

Relevant personsmay include:

client

industry or government representatives

police

security personnel

supervisor or manager

technical specialist.

Resources and equipment may include:

business equipment

communication equipment (pager, portable two-way radio, mobile phone)

laptop computer

maps and street directories

pen and notebook

personal protection equipment

surveillance equipment:

35mm camera

video camera

binoculars

guise

torch

mirrors

measuring tape

infrared

telephoto lens

tripod

voice recorders

night vision equipment

personal hygiene aids

transport.

Factorsmay include:

competing work demands

environmental factors (time, weather)

non-availability of resources and materials

specialist equipment requirements

surveillance site layout

technical specialist requirements

unforeseen incidents

workplace hazards, risks and controls.

Surveillancemay be:

covert

mobile

overt

static.

Manufacturer's instructionsmay be found in:

equipment specifications

operator's manual

plans and diagrams

printed instruction leaflets

warranty documents.

Evidencemay include:

audio

film or video

photographs

sketches

written and electronic notes.

Formatmay relate to:

accuracy

common industry terminology

enclosures and attachments

length

sequence of coverage

style

use of abbreviations

use of appendices

use of plain English.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Applicable provisions of legislative requirements relevant to assignment instructions are identified and complied with. 
Surveillance methods are identified and background enquiries conducted in consultation with relevant persons. 
Resource and equipment requirements are confirmed and organised in accordance with client requirements. 
Equipment is checked for operational effectiveness and faulty or damaged equipment reported or replaced as appropriate. 
Inspection of surveillance site is conducted to identify and record factors which may impact upon assignment instructions. 
Surveillance is conducted in accordance with assignment instructions and legislative requirements. 
Surveillance equipment is positioned and operated in accordance with manufacturer's instructions. 
Individuals or groups behaving in a suspicious or unusual manner are identified and monitored. 
Alternate plans are implemented where surveillance integrity is threatened or compromised and reported to relevant persons. 
Evidence of surveillance is completed and processed in accordance with assignment instructions. 
Report is prepared presenting all relevant facts and observations in appropriate format. 
Opportunities for improvement are identified and recommendations provided to inform future surveillance. 
Surveillance records are securely maintained with due regard to confidentiality. 
Surveillance equipment is checked, cleaned and stored in accordance with manufacturer's instructions. 

Forms

Assessment Cover Sheet

CPPSEC3030A - Conduct surveillance
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CPPSEC3030A - Conduct surveillance

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: